SurveyMonkey - 2011 Manuale Utente Scaricare il pdf (Pagina 60)

SurveyMonkey User Manual

Page 59

If two people are working on the same survey at the same time, then each one will not

be able to see the changes made by the other person dynamically while logged into the

account on his/her individual computer.

 The refresh button must be clicked on each individual browser to see any

additions or changes made by the other.

 If two people are working simultaneously together on the same survey then, in

order to avoid problems, they should be in good communication with one another

during the design process.

2. How can I change the email address or login associated

with my account?

You can change the username and the password under the [My Account] tab. The

next to the username, password, or contact email to update them.

Step 1: Click on the [My Account] tab.

Step 2: Click on the [Account Summary] button on the left side of the page.

Step 3: Change the email addresses in the Login Settings section.

3. Why is the time zone wrong? Can I set the surveys or

account to my time zone?

You do have the ability to change the time zone on your account. When you access the

My Account section, click on the [Account Summary] button on the left side of the page.

The Preferences section allows you to change the default time zone:

Step 1: Click on the [My Account] tab.

Step 2: Click on the [Account Summary] button on the left hand side of the page.

Step 3: Change the Time Zone Setting under the Preferences section.

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