SurveyMonkey - 2012 Manuale Utente Scaricare il pdf (Pagina 40)

SurveyMonkey User Manual

Page 39

iv. Add New Emails to an Existing List and Send Those the Survey

Add an email address (or several) to an existing list and then send only the new

email(s) a message.

Click the Collect icon to open the list of all saved collectors. From here you will click on

the title of the collector that has already been sent the first message. This opens the

Message Manager page for that survey. Upload your new emails, and choose to

create a new message. Learn more!

v. Send a 2

Message for the Same Survey or Use the Custom Criteria

You have the ability to create a new or second message to deliver to list that has

already received a message. If you want to send it based on custom criteria, partial

responses, no responses, everyone, etc., then it is up to you! Learn more!

vi. How to Check the Status of the Emails on the List

You have the ability to track who has and who has not responded. Simply access the

Edit Recipients section of any Email collector. Learn more!

vii. How to Export the Emails from an Email collector list

All emails lists are exported into the same format as it was imported: one recipient per

line, with fields separated by commas or as an XML file.

NOTE: If the file does not open or says "completed" or processing, then you may be

experiencing a pop-up blocker. Allow pop-ups to receive the file. Learn more!

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SurveyMonkey - 2012 Manuale Utente Pagina 40